Support that feels
like magic
The platform is an AI-driven customer chat support service that developers integrate easily into their apps. Provide real-time customer support, AI analytics, and customizable flows—all delivered as a plug-and-play service.
Powering the world's best product teams
How it works
From zero to live support
Sign Up
First, developers sign up for the service and create their account.
Embed Code
Get a simple embed code to install the widget on your site.
Configure Flows
Configure your specific chat flows in the dashboard.
Scale Support
AI starts analyzing from day one. Monitor metrics and refine.
Key Features
No compromises. Just powerful support.
We built Pulse Assist to handle the complexity of modern customer interactions so your team doesn't have to.
Predefined flow builder
A powerful drag-and-drop tool for developers to easily set up automated chat sequences.
Intent & Sentiment
AI-powered intent recognition understands the user's intent. Sentiment analysis identifies positive, negative, or neutral emotions from their messages.
Dashboard analytics
Displaying deep metrics like most common questions, agent response times, and customer satisfaction scores to help your team improve.
Response suggestions
Real-time response suggestions where AI suggests answers that agents or automated flows can give.
Multilingual support
Supporting chats in multiple languages globally using integrated natural language translation models.
Security & compliance
Ensuring all chats and conversational data rigorously meet strict data privacy regulations.
Agent handoff
Seamlessly transferring a chat from the AI directly to a human agent when needed.
Integration APIs
Integration APIs so developers can embed the chat widget with a few flexible lines of code.
Developer first,
always.
We offer a lightweight chat widget using React or Vue. Under the hood, AI is powered by top language models (like OpenAI API) for seamless intent and sentiment coverage.
The backend provides secure WebSocket connections for real-time chat speed, and a REST API for simple, durable integration.
- Lightweight React / Vue chat widget
- Powered by leading language models
- Secure WebSocket connections
- REST API for deep integration
npm install @pulse-assist/react
// app/layout.tsx
import { PulseProvider } from '@pulse-assist/react';
export default function RootLayout({ children }) {
return (
<PulseProvider apiKey="pk_live_...">
{children}
</PulseProvider>
);
}
“We replaced three separate tools with Pulse Assist. Our support team went from drowning in tickets to actually having time to talk to customers. Response time dropped 60% in the first month alone.”
Ready to scale your support?
Join thousands of fast-growing companies using Pulse Assist. Start building for free today.